DronKart Info

Shipping Policy

Free shipping on orders $49+ Free shipping on item subtotals of $49 or more after discounts; $4.90 shipping below $49.
Import tax: Brazil exception
Included for other supported destinations. Brazil: contact us before payment to agree the tax arrangement.

Shipping Policy

DroneKart ships FPV drones, parts, radios, batteries, RC cars, fixed-wing parts and accessories to a global customer base. This page explains how we handle order processing, shipping and delivery expectations.

Order processing

Most stocked products are prepared for dispatch within 3 business days. Processing time can be longer when an item needs an additional stock check, supplier confirmation or split handling because of battery or oversized-package restrictions.

Shipping costs

Across our existing supported shipping destinations, orders with a discounted merchandise subtotal of $49.00 or more qualify for free shipping. Orders below $49.00 have a flat shipping charge of $4.90 per order. The threshold is calculated after sale prices and coupon discounts, excluding shipping charges. Shipping availability and existing product or destination restrictions still apply. The final shipping charge is displayed at checkout.

Taxes and import charges

For deliveries to our supported destinations other than Brazil, import taxes are included in the price. For orders delivered to Brazil, the import-tax arrangement must be discussed and agreed with DronKart before payment. Please contact dronkart@a.dronkart.com to confirm whether import taxes are included and, if not, who will pay them. Existing destination and product shipping restrictions continue to apply.

Tracking

Tracking information is provided when the selected carrier and shipping method support it. Once available, tracking details can usually be reviewed through My Account or from the shipment confirmation email.

Delivery timing

Delivery times vary by destination, shipping method, customs clearance and carrier performance. FPV batteries, large packages and some radio products can require special routing, which may affect transit time.

Address accuracy

Please make sure your shipping address, contact email and any required phone details are correct before placing the order. Incorrect or incomplete address details can delay dispatch or create redelivery issues.

Split shipments

Orders containing different product types, battery items or stock from different supply paths may be shipped separately when needed. If this happens, the order can produce more than one parcel or tracking reference.

Shipping issues

If your shipment is delayed, tracking has not updated for an extended period, or the parcel arrives damaged, contact us at dronkart@a.dronkart.com and include:

  • Your order number
  • The shipping destination
  • The affected product name or product link
  • Any tracking number you received
  • Photos if the issue involves damage or missing items

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